Privacy Policy

Last Updated: October 2025

Our Commitment to Privacy

east meenea is committed to protecting your personal information and respecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your information.

This policy applies to information collected through our website and during the provision of our interior design services.

1. Information We Collect

Personal Information You Provide

  • Contact information: name, email address, phone number
  • Communication data: messages sent through contact forms
  • Project information: details about your design preferences and requirements
  • Address: if you request on-site consultations

Automatically Collected Information

  • Usage data: IP address, browser type, pages visited
  • Cookie data: preferences and session information (see our Cookie Policy)
  • Device information: operating system, device type

2. How We Use Your Information

  • To provide our services: Respond to inquiries, schedule consultations, develop design proposals
  • To communicate: Send project updates, answer questions, provide support
  • To improve our website: Analyze usage patterns, enhance user experience
  • For marketing: Send relevant information about our services (with your consent)
  • Legal compliance: Meet regulatory requirements, respond to legal requests

3. Legal Basis for Processing

Consent

For marketing communications and optional cookies

Contract

To provide requested interior design services

Legitimate Interest

For business operations, website improvement, fraud prevention

Legal Obligation

For tax, accounting, and regulatory compliance

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers: Website hosting, email services, analytics platforms (Google Analytics)
  • Business partners: Artisans and suppliers necessary for project implementation (with your consent)
  • Legal requirements: When required by law or to protect our rights

5. Data Retention

Contact form submissions 3 years
Service records 5 years
Financial records 7 years (legal requirement)
Marketing data Until consent withdrawn

6. Data Protection Measures

  • Encryption: SSL/TLS encryption for data transmission
  • Secure storage: Data stored on secure servers with access controls
  • Limited access: Only authorized personnel can access personal data
  • Regular reviews: Periodic security audits and updates
  • Breach notification: We will notify you within 72 hours of any data breach

7. Your Rights

Under Singapore's Personal Data Protection Act (PDPA) and applicable regulations, you have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate information

Right to Erasure

Request deletion of your data

Right to Data Portability

Receive your data in a structured format

Right to Object

Object to certain processing activities

Right to Withdraw Consent

Withdraw consent at any time

8. Third-Party Services

We use the following third-party services that may collect information:

  • Google Analytics: Website analytics (anonymous data)
  • Email service providers: For communication management
  • Cloud hosting: For website and data storage

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than Singapore. When we do this, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions recognized by Singapore authorities.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

Contact Us

For questions about this privacy policy or to exercise your rights, contact us:

Email: [email protected]

Phone: +65 6281 9573

Address: 43 Jalan Besar, Singapore 208804